Privacy Policy

Effective Date: 27 July 2026
Last Updated: 27 July 2026

Welcome to Grills 360 Marketing ("we," "us," or "our"). We are India’s leading digital marketing agency specialized in serving installation service providers (such as invisible grills, bird nets, AC installers, and similar services).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (grills360marketing.com), engage with our advertisements on Meta (Facebook/Instagram) and Google, or use our digital marketing services.

This policy has been designed to strictly comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, Meta’s Lead Ads data collection policies, and Google Ads advertiser policies.

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1. Information We Collect

We only collect personal information that is necessary for our business operations, marketing services, and client communications. This includes:

A. Information You Provide Directly

When you fill out forms on our website or interact with our Meta Lead Ads or Google Ads, you may provide:

• Personal Details: Full Name.
• Contact Information: Phone number (including WhatsApp), email address.
• Business Details: Company name, location, and the specific installation services you provide.
• Communications: Any messages or inquiries you send us directly via WhatsApp, email, or contact forms.

B. Information Collected Automatically

When you visit our website or interact with our ads, we may automatically collect certain information using tracking technologies (e.g., cookies, Meta Pixel, Google Analytics):

• Device & Usage Data: IP address, browser type, operating system, and pages viewed on our website.
• Ad Interaction Data: How you engaged with our Google or Facebook/Instagram ads, click-through rates, and conversion metrics.

2. How We Use Your Information

We use the collected information for the following specific purposes, based on your consent and our legitimate business interests:

• Service Delivery: To provide you with digital marketing, web design, SEO, and lead generation services tailored to your installation business.
• Communication: To contact you via phone call, WhatsApp, or email to discuss your inquiries, provide consultations, or send monthly analytics reports.
• Marketing & Advertising: To deliver targeted advertisements (via Google Ads and Meta Ads) and send you promotional communications about our services.
• Website Improvement: To analyze user behavior, optimize our website performance, and improve the overall user experience.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data to third parties.

We only share your information with trusted third-party service providers that are strictly necessary for our business operations. These include:

• Advertising Platforms: Meta (Facebook/Instagram) and Google, to run and measure the effectiveness of our advertising campaigns.
• Analytics Tools: Google Analytics (GA4) to track website traffic and user engagement.
• Communication Tools: WhatsApp Business and email service providers used to communicate with you and send reports.

All third-party providers are obligated to protect your data and only process it according to our instructions and applicable privacy laws.

4. Data Security

We take the security of your personal data seriously. We implement robust, industry-standard technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

• Data transmitted through our website is secured via SSL encryption.
• Access to personal data within our agency is restricted to authorized personnel who require it to perform their duties.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and measure ad performance:

• Meta Pixel: Used to track conversions from Facebook/Instagram ads, optimize ads, build targeted audiences, and remarket to people who have taken action on our website.
• Google Tags/Analytics: Used to analyze website traffic, track Google Ads conversions, and understand user behavior.

Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function optimally.

6. Your Rights & Opt-out Options

Under the DPDP Act and applicable privacy guidelines, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can ask us to correct any inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Withdraw Consent: You can withdraw your consent for data processing at any time (e.g., by opting out of marketing messages).

Opting Out of Communications:
If you wish to stop receiving marketing emails or WhatsApp messages from us, you can opt-out at any time by replying "STOP" on WhatsApp, clicking the "unsubscribe" link in our emails, or contacting us directly.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact our Grievance Officer:

Grills 360 Marketing
Email: info@grills360marketing.com
Phone / WhatsApp: +91 8401990794
Address: Ahmedabad, Gujarat, India

*We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."*